All Opzivo Features
Complete solution for every aspect of your ISP operations
Infrastructure Operation
6 featuresONU Auto-Provisioning
Fully automated ONU activation from detection to live without technician intervention. Supports provisioning via OMCI or CWMP/TR-069.
- Automatic detection of new ONUs
- Provisioning via OMCI or CWMP/TR-069
- Automated service configuration & connection verification
- Real-time activation progress monitoring
OLT Management
Manage all OLT devices across your network from a centralized dashboard with scheduled config backups.
- Automatic device discovery
- Scheduled configuration backup
- Port statistics & traffic monitoring
- Real-time device status
ONU Management
Complete database of all ONUs in your network with stored signal performance history.
- Automatic ONU discovery & registration
- Signal quality history (RX/TX power)
- Status & uptime per ONU
- Filter, search & export data
Network Infrastructure
Map your entire network topology from service zones down to splitter ports in one structured system.
- Geographic zones & service areas
- ODP & ODC management
- Splitter port configuration
- Network topology visualization
Real-Time Monitoring
Monitor signal quality on every OLT port in real-time with automatic notifications when issues arise.
- RX/TX power signal per OLT port
- Distance & uptime per ONU
- Automatic LOS, LOFi, SFi alerts
- Multi-OLT monitoring dashboard
Network Traffic Statistics
Bandwidth usage graphs per OLT port and uplink with historical data stored up to 5 years in compliance with ISP regulations.
- Inbound & outbound graphs per OLT/Uplink port
- Time ranges: 1h, 24h, 7d, 30d, 1y, or custom range
- Utilization, PPS, and error rate statistics per port
- Historical data retained for up to 5 years
Field Operations
4 featuresWork Order Management
Manage all field work in one structured system with SLA tracking and multi-level approval.
- 10+ built-in work order categories
- SLA tracking & overdue notifications
- Multi-level approval workflow
- Dynamic checklists + photo evidence upload
- Technician assignment & scheduling
Customer Management
Centralized customer database with complete service history, payments, and installation locations.
- Complete customer data management
- ID Card OCR — scan & auto-extract data
- Bulk data import via Excel
- Multiple installation addresses per customer
Services & Packages
Manage each customer's internet subscription and service packages flexibly.
- Service activation & termination
- Flexible package upgrade/downgrade
- Complete service change history
- Zone-based pricing packages
Browser Telnet Terminal
Send commands directly to network devices from a browser, without additional apps or software.
- Access device CLI from browser
- Connection session management
- Full terminal activity logging
- Role-based access security
Billing & Finance
3 featuresAutomated Billing & Invoicing
Monthly invoices are generated and sent automatically each billing cycle without manual intervention.
- Automatic monthly invoice generation
- Tax (VAT), discount & OTC calculation
- Status flow: Draft → Published → Paid
- Automatic invoice & reminder delivery via WhatsApp
Payment Gateway
Accept payments from multiple channels with automatic reconciliation and real-time reporting.
- Virtual Account (multi-bank)
- QRIS
- e-Wallet (GoPay, OVO, DANA, etc.)
- Convenience stores (Alfamart, Indomaret)
- Automatic payment reconciliation
Auto Suspend & Unsuspend
Service is automatically suspended when invoices become overdue and reactivated as soon as payment is received.
- Automatic suspension on overdue invoices
- Instant reactivation upon payment
- WhatsApp notifications to customers
- No billing team intervention needed
Communication & AI
2 featuresWhatsApp AI Assistant
A smart assistant that responds to customers 24/7 via WhatsApp. Built on the official Meta Cloud API — your business number stays safe, quality rating protected, and free from ban risk.
- Check bills & send payment link
- Check customer ONU signal quality
- Remote ONU reboot via chat
- WiFi password change via chat
- Package upgrade via WhatsApp
Pay Directly in WhatsApp
Customers pay their bills without opening any link or external app. All payment methods are delivered right inside the WhatsApp conversation.
- Bot shows bill list → customer selects one
- Choose method: Virtual Account, QRIS, E-Wallet, or convenience store
- VA number, QRIS code & payment code appear directly in chat
- Higher customer satisfaction — payment has never been this seamless
Security & System
2 featuresMulti-user & RBAC
Manage your team with roles and access permissions customizable per module and menu.
- Flexible role management
- Module & menu-based permissions
- Invite & manage team members
- Restrict access per feature & data
Audit Log
Every activity and data change is fully recorded for security, compliance, and investigation.
- Log all system data changes
- Details: user, time, & full action
- Filter by user, module, or period
- Export logs for audit purposes
Tools
3 featuresCWMP / TR-069 Manager
Manage ONU and customer device configurations remotely from the dashboard — no field visit required.
- Remote ONU reboot & factory reset
- Configure WAN, WiFi & password from dashboard
- Filter & search ONUs by OLT or status
- Centralized CWMP credential management
SNMP Trap Monitor
Receive and monitor real-time network event notifications from all devices in one centralized log.
- Real-time events: LOS, port down, critical alarms
- Filter by event type & device
- Network event history for analysis & audit
- Early fault detection before customers report issues
BRAS / PPPoE Management
Manage all customer PPPoE connections — user accounts, IP pools, active sessions, and bandwidth packages in one place.
- PPPoE user management & authentication
- IP pool configuration per zone or NAS
- Real-time active connection session monitoring
- Bandwidth package & NAS device management
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